Pond Depot 404-519-8870 Atlanta Customers contact: Paradise Ponds and Waterfalls Atlanta pond maintenance, koi pond repair, waterfalls and pond clean-outs 404-519-8870 Email us at ponddepot@msn.com Pond Depot provides you with excellent customer service, in-depth knowledge of products and installation support over the phone. For over seven years our customer service team has been setting our business apart from other online business that simply sell products at low prices with no support. Our warehouse staff strives to get every order shipped out within 24 hours. The average delivery time for most orders to your home is four days. We carefully review every order and we will call you if we have any questions about the order. We are available by phone or email to answer any questions you might have. Shipping rates are as follows: Product Total $19.00-$49.95 - $8 Shipping Charge $50.00-$99.99 - $9 Shipping Charge $100.00-$149.99 - $10 Shipping Charge $150-$199.99- $11.50 Shipping Charge $200-$299.99- $15 Shipping Charge $300-$499.99 - $15 Shipping charge $300-$749.99 - $25 Shipping Charge $750 and up-$35 Shipping Charge Return Policy: All returns must be claimed within 30 days of purchase. No returns are accepted after the 30 days has expired. The Customer is responsible for 100% of the shipping cost of returned items. All returns must be approved prior to the customer shipping them back to Pond Depot Thank you for your business! Pond Depot staff Third-Party Web Beacons: We use third-party web beacons from Yahoo! to help analyze where visitors go and what they do while visiting our website. Yahoo! may also use anonymous information about your visits to this and other websites in order to improve its products and services and provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by Yahoo!, click here.